I was speaking to Imad Khalil from Kelly’s Fuel Mart in Melvindale, Michigan about the Scan Data Service that we provide for Altria and RJ Reynolds Tobacco Incentive Programs. Imad was wondering if the service was right for his business but after speaking with our team of experts he knew this program was key to staying competitive in his area and that is something that he takes very seriously.
I enjoyed visiting with Mr. Khalil where I learned more about his business and what he does to provide a great service to his customers. He explained that his latest customer service feature was the addition of U-Glove’s at each pump station. “U-Glove?” I asked. I was so interested to hear more because I can’t stand to have the smell of gas on my hands. He explained that each pump is equipped with a dispenser of plastic gloves that are provided at no cost to the consumer. These disposable gloves offer a clean and germ free experience for the customer. “I LOVE IT!” I said, “Can I share this on my blog? Tell me more!!” He said there is a cost to the merchant for providing this service but he believes that these little things make a big difference to his customers. [I know I would drive out of my way and pay a few pennies more per gallon to have a nice clean environment. Not to mention saving a manicure.] Even if the gloves aren’t used, I believe that just offering this service shows that Imad cares about his customers. I am certain that Moms with a carload of kids would greatly appreciate having gloves since they aren’t always able to go inside and wash their hands.
So – Good job Kelly’s Fuel Mart and thanks for being an Insight Retail Software Scan Data Customer! We appreciate your business.
Imad is also participating in InsightRS Scan Data Program that keeps him competitive in his tobacco market.
Altria’s PM USA 2017 Retail Leaders Program and RJ Reynolds Scan Data Reporting Program offer incentive money to retailers who submit transaction-level scan data (“Scan Data”) from their Point of Sale on a daily basis. Inclusion in the program also entitles you to offer multi-pack and loyalty discounts.
If you sell cigarettes you need to be on this program!
We help you compete with the big guys.
Call Chris Floyd for more information: 518.633.4111 x 108