U.S. Convenience Stores Continue Growth

January 25, 2018

The industry’s core offer of convenience strongly resonates with consumers.

January 25, 2018

​ALEXANDRIA, Va. – The U.S. convenience store count increased to a record 154,958 stores as of December 31, 2017, a 0.3% increase (423 stores) from the year prior, according to the 2018 NACS/Nielsen Convenience Industry Store Count.

“Our continued store growth suggests that the convenience and fuel retailing industry’s core offer of convenience continues to resonate with customers,” said Chris Rapanick, director of business development at NACS.

“Convenience stores are the destination of choice for the 160 million customers who frequent their community convenience store each day to refresh and refuel, whether it’s to grab a quick snack and a beverage, or a fresh-prepared meal.”

The convenience store count is significantly higher than other channels of trade, accounting for more than one third (34.4%) of the brick-and-mortar retail universe tracked by Nielsen in the United States. Except for the dollar store channel, all other major channels have fewer units at year-end 2017 than 2016:

​Channel ​2016 ​2017 ​Unit Change ​% Change
Convenience Store​ ​154,535 ​154,958 ​423 ​0.3%
​Drug ​43,636 ​43,169 ​(467) ​-1.07%
​Supermarket ​51,191 ​51,134 ​(57) ​-0.11%
​Dollar ​28,832 ​30,332 ​1,500 ​5.20%

“Convenience stores saw solid growth in 2017 due to an increased focus on innovation, improved customer experience, assortment variation and healthy investments in food services,” said Jeanne Danubio, EVP retail for lead markets at Nielsen. “All of these factors have enabled convenience stores to meet the needs of consumers, stretching far beyond the pump. This shift must continue to further expand c-store’s relevance in today’s changing retail landscape. As more retailers across channels try to cater to convenience seeking consumers, c-stores will need to continue to innovate and evolve and grow to stay ahead of the curve.”

Single-store operators within the convenience retail space also increased by 139 units (0.14%), up from 97,504 stores at year-end 2016 to 97,643 stores at year-end 2017.

Overall, 79.1% of convenience stores (122,552) sell motor fuels, a decrease of 1.0% (or 1,255 stores) from 2016, with the single-store motor fuel segment dropping by 1,025 stores. The decline in the number of convenience stores selling fuel is reflective of retailers evolving their business models to focus more on the in-store, foodservice offer, as well as retailers embracing new store formats and establishing their brands in more urban, walk-up locations.

Among the states, Texas continues to lead in store count at 15,813 stores, or more than one in 10 stores in the country. California is second at 11,946 stores, followed by Florida (9,891), New York (8,725), Georgia (6,687), North Carolina (6,235), Ohio (5,686), Michigan (4,962), Pennsylvania (4, 855) and Illinois (4,759). The bottom three states in terms of store count are Alaska (217 stores), Wyoming (355) and Delaware (344).

The U.S. convenience store count has increased by 55% over the last three decades: At year-end 1987, the convenience store count was 100,200 stores, at year-end 1997 the store count was 108,800 stores and at year-end 2007 the store count was 146,294 stores.

NACS Article – Click here

Thanks @NACSonline for another great article.

And to the 423 new stores – call Insight Retail Software for your backOffice and scan data needs! We are the premiere provider for Scan Data Services!




May 24, 2017

From new Starburst and Snickers to M&M’s and Skittles, iconic candies are getting flavor extensions.

May 24, 2017

​CHICAGO – During this week’s National Confectioners Association (NCA) Sweets & Snacks Expo in Chicago, Mars Chocolate North America and Wrigley will share a unified vision of driving growth for customers through three key areas: product innovations, effective activations and selling strategies. Taking center stage at the trade show are several new flavor extensions to consumers’ favorite brands, including: Extra Chewy Mints; 5 Gum Mega Packs; M&M’S Caramel Chocolate Candies; M&M’s White Chocolate Candies; Skittles and Starburst Sweet Heat; Snickers & Hazelnut Bar; and Twix Dark Chocolate Cookie Bars.

“This year we’re launching more than 30 new products and packs that offer a range of choices to meet consumer preferences,” said Timothy LeBel, president of sales for Mars Chocolate North America, in a press release. “Our new products deliver on several key industry trends, including focusing on transparency and choice, offering the opportunity to indulge in moderation, and meeting consumers’ desire for fun and functional gum and mints, as well as new formats and flavors in chocolate. We’re tapping into consumer trends and producing surprising twists and experiences from our most popular brands.”

In addition to product innovations, Wrigley and Mars Chocolate will unveil new selling strategies aimed at driving sales for retailers. “We’re looking within and even beyond our category to not only understand what innovations will resonate with consumers, but also to truly understand the way they shop for those products,” said Edward Taylor, vice president of U.S. sales and operations for Wrigley. “Helping our partners maximize opportunities is a top priority for us and to expand on the success of our Transaction Zone Vision program, we’ll be highlighting a variety of new shopper behavior findings from our Path-to-Purchase research at this year’s show, as well as sharing online insights.”

Read NACS Online here

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Just for fun – take a minute to stop and smile!

March 14, 2017

Sometimes it’s nice to step away from EMV and Blizzards and all things political to just smile.  Perhaps have a Coke and a smile.  This guy turned 11 yesterday and is in our circle of family operated business.  He’s the smartest and kindest kid I know.


Happy 11th to Evan Phillips.

I want to be like you when I grow up.



backOffice™ V3 Released!

September 18, 2012

Take a sneak peek at backOffice™ V3

This 3-Part Series of Demonstration Videos provides a nice overview of backOffice™ Features. 

Part 1

Part 2

Part 3


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