Doing that one thing that makes your store better than the rest and lets your customers know that you care.

November 14, 2017

I was speaking to Imad Khalil from Kelly’s Fuel Mart in Melvindale, Michigan about the Scan Data Service that we provide for Altria and RJ Reynolds Tobacco Incentive Programs.  Imad was wondering if the service was right for his business but after speaking with our team of experts he knew this program was key to staying competitive in his area and that is something that he takes very seriously.

I enjoyed visiting with Mr. Khalil where I learned more about his business and what he does to provide a great service to his customers.  He explained that his latest customer service feature was the addition of U-Glove’s at each pump station.  “U-Glove?” I asked.  I was so interested to hear more because I can’t stand to have the smell of gas on my hands.  He explained that each pump is equipped with a dispenser of plastic gloves that are provided at no cost to the consumer.  These disposable gloves offer a clean and germ free experience for the customer.  “I LOVE IT!” I said, “Can I share this on my blog?  Tell me more!!”  He said there is a cost to the merchant for providing this service but he believes that these little things make a big difference to his customers.  [I know I would drive out of my way and pay a few pennies more per gallon to have a nice clean environment.  Not to mention saving a manicure.]  Even if the gloves aren’t used, I believe that just offering this service shows that Imad cares about his customers.  I am certain that Moms with a carload of kids would greatly appreciate having gloves since they aren’t always able to go inside and wash their hands.

So – Good job Kelly’s Fuel Mart and thanks for being an Insight Retail Software Scan Data Customer!  We appreciate your business.

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Imad is also participating in InsightRS Scan Data Program that keeps him competitive in his tobacco market.

Tobacco Scan Data Program For

Altria and RJ Reynolds

Your Key To Higher Tobacco Profits

Altria’s PM USA 2017 Retail Leaders Program and RJ Reynolds Scan Data Reporting Program offer incentive money to retailers who submit transaction-level scan data (“Scan Data”) from their Point of Sale on a daily basis. Inclusion in the program also entitles you to offer multi-pack and loyalty discounts.

If you sell cigarettes you need to be on this program!

We help you compete with the big guys.

http://www.insightrs.com/scandataservices

Call Chris Floyd for more information:  518.633.4111 x 108

 

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InsightRS sends our prayers to Puerto Rico

September 28, 2017

Map of Puerto Rico

Our hearts go out to our fellow Americans in Puerto Rico as they face their current crisis.

Stay strong Puerto Rico.

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From Nacs Online:

JONES ACT WAIVER ISSUED FOR PUERTO RICO

September 28, 2017

​NEW YORK – CNBC​ reports that Trump administration has issued a Jones Act waiver for Puerto Rico

 

Early this morning, in recognition of the severe impacts on Puerto Rico from Hurricanes Irma and Maria, Department of Homeland Security Acting Secretary Elaine Duke approved a waiver of the federal Jones Act. The decision follows yesterday’s request from the governor of Puerto Rico and the Secretary of Defense’s determination that a waiver is in the interest of national defense. The waiver will be in effect for 10 days after signature and covers all products being shipped to Puerto Rico.

“This waiver will ensure that over the next ten days, all options are available to move and distribute goods to the people of Puerto Rico. It is intended to ensure we have enough fuel and commodities to support lifesaving efforts, respond to the storm, and restore critical services and critical infrastructure operations in the wake of these devastating storms,” said Acting Secretary Duke.

The Jones Act prohibits the transportation of cargo between points in the U.S., either directly or via a foreign port, or for any part of the transportation, in any vessel other than a vessel that has a coastwise endorsement (e.g. a vessel that is built in and owned by persons who are citizens of the United States). The last Jones Act waiver was issued earlier this month, for petroleum products to be delivered for relief assistance in anticipation of the effects of Hurricane Irma.


And just like that, summer is over.

September 1, 2017

Scan Data for Altria September

Back to school, football season and the wonderful beauty of fall.

So now that vacations and summer travel is over it’s time to sign up for our Scan Data Service.  Give us a call today! Don’t miss out on this amazing opportunity for tobacco incentive money.

Call Chris at:  518-633-4111 x 108

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Important Information: SAN FRANCISCO BANS SALE OF FLAVORED TOBACCO, MENTHOL

June 23, 2017

The city’s board of supervisors approved the legislation unanimously. The ban will take effect in April 2018.

June 23, 2017

​SAN FRANCISCO – The San Francisco Board of Supervisors unanimously passed a bill that forbids the sale of flavored tobacco products in retail stores, the San Francisco Examiner reports. The ban encompasses flavored chewing tobacco, flavored liquids containing nicotine for e-cigarettes and menthol cigarettes.

“We want to enhance our prevention strategies,” Supervisor Maila Cohen, who introduced the legislation, said. “The goal of this ordinance is to keep people from smoking in the first place.

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The ban, which will go into effect April 2018, will impact more than 700 local retailers, mostly convenience stores and gas stations, that sell tobacco products. To counter the lost revenue, Cohen supports more city funding under the Healthy Food Retail program to assist small stores during the transition.

The California Retailers Association opposed the ban because it failed to take into consideration how it would affect businesses and the decrease in the amount of sales tax the city collects. “This ordinance also ignores the fact that there are comprehensive state and local laws, that anti-tobacco advocates support as a means to curb youth access to tobacco, that are currently enforced,” wrote Angie Manetti, director of government relations for the association in a June 8 letter to the board.

The ordinance would not prohibit the use of flavored tobacco in the city. The City Controller’s Office of Economic Analysis estimated that 35% of cigarettes sold in the city are menthols, which will translate into lost sales of around $50 million yearly.

The Minneapolis City Council is also considering a ban on the sale of menthol cigarettes, having already prohibited the same of flavored tobacco products two years ago.

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7 Reasons Why Merchants Want to Change Their POS System

June 13, 2017

Over the past few years, many merchants – regardless of what kind of businesses they operate or how big their companies are – have come to reconsider their previous ways of handling purchases. Many decided to buy point-of-sale devices for the first time, while others were led to think about the ways modern payment technologies may be able to help their businesses take a big leap forward when it comes to security and customer engagement.

To that end, it’s worth thinking about the most common reasons businesses – and smaller ones in particular – may want to adopt or change their POS options these days, as a means of keeping up with changing preferences and security standards. The better they can keep up with industry-recommended best practices for point of sale security and adoption, the better off they’re likely to be going forward.

1) Staying on Top of the Latest Trends

While many managers have at least thought about making the switch to a point-of-sale device that can handle EMV or mobile purchases, some may still be on the fence, according to Digital Transactions. But the fact is, these new purchase types are the way the whole payments ecosystem is now heading, and merchants may need to consider such a move for themselves.

The vast majority of businesses nationwide now accept EMV, and most consumers also have at least one EMV card in their wallets these days. As a consequence, simply having the ability to accept such transactions can be a boon for any business, in addition to providing themselves and their customers with greater security.

2) Navigating Affordability

Many businesses may shy away from payment card processing of all kinds simply because of the cost involved, according to Shopify. For this reason, it may be wise for companies to look at their options for finding POS resellers who can meet their needs both in terms of technology and ongoing costs. This is especially true for first-timers who may not have as much operational knowledge when it comes to dealing with these issues.

In general, when resellers can explain what they do for merchants – and why it costs what it does – in plain language, that can provide a big boost for those getting on board with modern payment processing.

3) They Want to Branch Out 

For many smaller businesses that want to find a new revenue stream, the ease of modern e-commerce provides a crucial option, according to Business News Daily. The good news is that modern POS can meet both e-commerce and brick-and-mortar needs for just about any business, and all it may take is working with a reseller to determine the best path forward. Having the ability to handle both real-world and online transactions through the same POS can go a long way for any small business.

4) Getting Better Data 

Another key benefit of modern POS is that it comes with more tertiary features than ever before, which give merchants the power to collect and harness more information than ever from a single source, Business News Daily added. Now, POS platforms collect all kinds of data on every transaction to help merchants identify areas where they can potentially improve their operations, from managing the supply chain to better catering to evolving consumer preferences in real time. That kind of knowledge can really empower better decision-making for years to come.

5) Saving Time and Impressing Customers Simultaneously 

Another big innovation in point-of-sale technology in the past few years has come for restaurants specifically, according to PointofSale.com. Tableside POS devices are all the rage among chain restaurants, which favor the devices for their ease of use and help in increasing the efficiency of any operation. Now, smaller restaurants are taking the same step because of both that ease of efficiency and people are coming to expect this kind of ease in ordering.

6) Keeping Up with Consumer Expectations 

Indeed, the idea that larger merchants are taking steps to innovate on POS – often because they have the budget to do so somewhat freely – is something that should give reluctant small business owners pause, according to Payments Source. As consumers become more accustomed to ubiquitous next-generation POS technology at the big stores where they shop frequently, it’s vital for smaller competitors to do what they can to keep up. After all, if consumers already expect to be able to pay with EMV – which is a technology that’s still relatively new to them – just about anywhere, the need to keep up with those trends quickly becomes self-evident.

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7) Being Ready for What Comes Next 

Upgrading to modern POS isn’t just a good idea for the present, but also for the future, according to Silicon NYC. Having the ability to upgrade now allows merchants to familiarize themselves with the latest and greatest options in payment processing before the next generation of options arrives. “Skipping” a generation isn’t likely to be a wise move, because merchants could find themselves in the dark about where they should turn, and how best to take that next step.

Focusing on smaller steps to meet ever-evolving needs will be crucial for any merchant as they try to navigate the POS environment today. After all, if the goal is to simultaneously make owners’ lives easier and provide more options for their customers, the wide variety of options now available is just waiting to meet those needs.

 

Article from Sterling Payment Technologies June 2017 Newsletter “The Edge”

 

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NORTH CAROLINA STEPS UP EFFORTS TO FIND SKIMMERS!

June 9, 2017

NACS gives us this information:

The state Department of Agriculture is working on a program to train convenience store personnel on how to spot skimmers at gas pumps.

June 9, 2017

​RALEIGH, N.C. – Skimmers at the gas pump is a problem that isn’t going away, and the North Carolina Department of Agriculture is taking steps to ensure those devices are spotted quickly and removed, WNCN-TV reports. Recently, one North Carolina gas station discovered skimmers installed at the pump four different times in one month.

During its routine inspections of gas pumps, the agency looks for skimmers as part of its checklist. “[Skimming] certainly is a growing problem,” said Stephen Benjamin, director of the N.C. Agriculture Department Standards Division. “It’s a routine part of our inspections now to look for those skimmers.”

But with those inspections only happening annually, the department decided to ramp up efforts to combat skimming in other ways. To do that, the agency has been developing a training program for convenience store employees on how to spot skimmers or suspicious activity around the gas pump. The program will have online photos and reference material for gas station workers.

Obvious signs of tampering include broken security tape or ill-fitting card readers. Benjamin said the training program will teach some of the basic security measures employees can take to combat skimming.

“If they walk around [the pumps] a couple of times a day and inspect [them], that’s an opportunity to take a glance,” and ensure the pumps haven’t been tampered with, he said.

 NACS Online article found here.
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MARS, WRIGLEY UNVEIL MORE THAN 30 NEW PRODUCT INNOVATIONS

May 24, 2017

From new Starburst and Snickers to M&M’s and Skittles, iconic candies are getting flavor extensions.

May 24, 2017

​CHICAGO – During this week’s National Confectioners Association (NCA) Sweets & Snacks Expo in Chicago, Mars Chocolate North America and Wrigley will share a unified vision of driving growth for customers through three key areas: product innovations, effective activations and selling strategies. Taking center stage at the trade show are several new flavor extensions to consumers’ favorite brands, including: Extra Chewy Mints; 5 Gum Mega Packs; M&M’S Caramel Chocolate Candies; M&M’s White Chocolate Candies; Skittles and Starburst Sweet Heat; Snickers & Hazelnut Bar; and Twix Dark Chocolate Cookie Bars.

“This year we’re launching more than 30 new products and packs that offer a range of choices to meet consumer preferences,” said Timothy LeBel, president of sales for Mars Chocolate North America, in a press release. “Our new products deliver on several key industry trends, including focusing on transparency and choice, offering the opportunity to indulge in moderation, and meeting consumers’ desire for fun and functional gum and mints, as well as new formats and flavors in chocolate. We’re tapping into consumer trends and producing surprising twists and experiences from our most popular brands.”

In addition to product innovations, Wrigley and Mars Chocolate will unveil new selling strategies aimed at driving sales for retailers. “We’re looking within and even beyond our category to not only understand what innovations will resonate with consumers, but also to truly understand the way they shop for those products,” said Edward Taylor, vice president of U.S. sales and operations for Wrigley. “Helping our partners maximize opportunities is a top priority for us and to expand on the success of our Transaction Zone Vision program, we’ll be highlighting a variety of new shopper behavior findings from our Path-to-Purchase research at this year’s show, as well as sharing online insights.”

Read NACS Online here


⇒  Are you sick of adding new products?  

Please tell me you aren’t doing this at the register or gas pump controller?

Don’t tie up your POS system with price changes and entering new products.  DO THIS IN YOUR BACKOFFICE SOFTWARE!  backOffice™ from Insight Retail Software makes the time consuming job of price changes and new product additions a breeze.  Your gas pump controller should be used to ring up SALES, not changing prices.
Group price changes and our EDI module will more than pay for your backOffice™ Software.  Give us a call today:  518-633-4112
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