7 Reasons Why Merchants Want to Change Their POS System

June 13, 2017

Over the past few years, many merchants – regardless of what kind of businesses they operate or how big their companies are – have come to reconsider their previous ways of handling purchases. Many decided to buy point-of-sale devices for the first time, while others were led to think about the ways modern payment technologies may be able to help their businesses take a big leap forward when it comes to security and customer engagement.

To that end, it’s worth thinking about the most common reasons businesses – and smaller ones in particular – may want to adopt or change their POS options these days, as a means of keeping up with changing preferences and security standards. The better they can keep up with industry-recommended best practices for point of sale security and adoption, the better off they’re likely to be going forward.

1) Staying on Top of the Latest Trends

While many managers have at least thought about making the switch to a point-of-sale device that can handle EMV or mobile purchases, some may still be on the fence, according to Digital Transactions. But the fact is, these new purchase types are the way the whole payments ecosystem is now heading, and merchants may need to consider such a move for themselves.

The vast majority of businesses nationwide now accept EMV, and most consumers also have at least one EMV card in their wallets these days. As a consequence, simply having the ability to accept such transactions can be a boon for any business, in addition to providing themselves and their customers with greater security.

2) Navigating Affordability

Many businesses may shy away from payment card processing of all kinds simply because of the cost involved, according to Shopify. For this reason, it may be wise for companies to look at their options for finding POS resellers who can meet their needs both in terms of technology and ongoing costs. This is especially true for first-timers who may not have as much operational knowledge when it comes to dealing with these issues.

In general, when resellers can explain what they do for merchants – and why it costs what it does – in plain language, that can provide a big boost for those getting on board with modern payment processing.

3) They Want to Branch Out 

For many smaller businesses that want to find a new revenue stream, the ease of modern e-commerce provides a crucial option, according to Business News Daily. The good news is that modern POS can meet both e-commerce and brick-and-mortar needs for just about any business, and all it may take is working with a reseller to determine the best path forward. Having the ability to handle both real-world and online transactions through the same POS can go a long way for any small business.

4) Getting Better Data 

Another key benefit of modern POS is that it comes with more tertiary features than ever before, which give merchants the power to collect and harness more information than ever from a single source, Business News Daily added. Now, POS platforms collect all kinds of data on every transaction to help merchants identify areas where they can potentially improve their operations, from managing the supply chain to better catering to evolving consumer preferences in real time. That kind of knowledge can really empower better decision-making for years to come.

5) Saving Time and Impressing Customers Simultaneously 

Another big innovation in point-of-sale technology in the past few years has come for restaurants specifically, according to PointofSale.com. Tableside POS devices are all the rage among chain restaurants, which favor the devices for their ease of use and help in increasing the efficiency of any operation. Now, smaller restaurants are taking the same step because of both that ease of efficiency and people are coming to expect this kind of ease in ordering.

6) Keeping Up with Consumer Expectations 

Indeed, the idea that larger merchants are taking steps to innovate on POS – often because they have the budget to do so somewhat freely – is something that should give reluctant small business owners pause, according to Payments Source. As consumers become more accustomed to ubiquitous next-generation POS technology at the big stores where they shop frequently, it’s vital for smaller competitors to do what they can to keep up. After all, if consumers already expect to be able to pay with EMV – which is a technology that’s still relatively new to them – just about anywhere, the need to keep up with those trends quickly becomes self-evident.

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7) Being Ready for What Comes Next 

Upgrading to modern POS isn’t just a good idea for the present, but also for the future, according to Silicon NYC. Having the ability to upgrade now allows merchants to familiarize themselves with the latest and greatest options in payment processing before the next generation of options arrives. “Skipping” a generation isn’t likely to be a wise move, because merchants could find themselves in the dark about where they should turn, and how best to take that next step.

Focusing on smaller steps to meet ever-evolving needs will be crucial for any merchant as they try to navigate the POS environment today. After all, if the goal is to simultaneously make owners’ lives easier and provide more options for their customers, the wide variety of options now available is just waiting to meet those needs.

 

Article from Sterling Payment Technologies June 2017 Newsletter “The Edge”

 

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Support for older versions of Internet Explorer Ended

May 31, 2016

What is end of support?

Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.

Internet Explorer 11 offers improved security, increased performance, better backward compatibility, and support for the web standards that power today’s websites and services. Microsoft encourages customers to upgrade and stay up-to-date on the latest browser for a faster, more secure browsing experience.

What does this mean?

It means you should take action. After January 12, 2016, Microsoft will no longer provide security updates or technical support for older versions of Internet Explorer. Security updates patch vulnerabilities that may be exploited by malware, helping to keep users and their data safer. Regular security updates help protect computers from malicious attacks, so upgrading and staying current is important.


Potential risk of using older versions of Internet Explorer:

Security

Without critical browser security updates, your PC may become vulnerable to harmful viruses, spyware, and other malicious software which can steal or damage your business data and information.

Compliance

Businesses that are governed by regulatory obligations such as HIPAA should conduct due diligence to assess whether they are still able to satisfy compliance requirements using unsupported software.

Lack of ISV Support

Many Independent Software Vendors(ISVs) no longer support older versions of Internet Explorer. For example, Office 365 takes advantage of modern web standards and runs best with the latest browser.

Click here to read more

 


Reno Sparks Indian Colony Selects backOffice™ Software for their Chain of Smoke Shops

November 15, 2012

About the Tribe:

The Reno-Sparks Indian Colony is a federally recognized Indian Tribe located near Reno and Sparks, Nevada. The tribal membership consists of over 900 members from three Great Basin Tribes – the Paiute, the Shoshone, and the Washoe. They make up the majority of people who live within the reservation land base. The reservation lands consist of the original twenty-eight acre residential Colony located in downtown Reno and the 1,960 acre Hungry Valley reservation located nineteen miles north of the downtown Colony, in a more rural setting.

The Reno-Sparks Indian Colony was established in the early 1900’s and formed a more formal Tribal Government in 1935 under the Indian Reorganization Act. With the approval of a Tribal Constitution, they elected their first Tribal Council governing body.

The Reno-Sparks Indian Colony is a growing organization employing approximately three hundred people and is progressively taking steps to provide for the needs of the people while, at the same time, maintaining their culture and protecting their Sovereignty.

Latest News:

At the RSIC Tribal Council Meeting in September, backOffice™ Software from Insight Retail Software was selected as the back office software for their chain of 5 Smoke Shops and 1 HQ – location.  We are very excited to work with our dealer Best Cash Registers in Reno, Nevada on this install that has begun this week.  backOffice™ Software will work with Datasym ECR’s in 5 locations to provide a Multi-Store integration that will run from their Retail Operations [HQ] location.  RSIC is replacing outdated back office software that no longer met their needs.

We welcome RSIC and are proud to work with Paul Hoffman at Best Cash Registers!  For more infomation on backOffice™ Software visit our website.  http://insightRS.com

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Is your business ready for the Holidays?

October 8, 2010

Are you ready for the big holiday deliveries? The salesmen are already starting to take orders for holiday items and the deliveries will quickly follow!

backOffice™ from Insight Retail Software will help you make smart buying decisions, properly price your items and easily manage your inventory during these busy times!  If you have a Retail Store, C-Store or Liquor Store, give us a call.  We can take the stress out of this holiday season.


Gas Station Software? C-Store Back Office Software? Back Office for Ruby? Passport Software?

October 6, 2010

If these are the questions that are running through your mind and making you crazy, give us a call.  We can answer your questions and simplify the running of your business with backOffice™ Software from Insight Retail Software!


Are you switching to Gilbarco’s Passport?

September 16, 2010

backOffice™  from Insight Retail Software will make your transistion to Gilbarco’s Passport much easier.   Would you like your data converted from your old system?  NO PROBLEM

Where others have failed, IRSI can properly convert your data saving you months of data input.  AND, IRSI will do this for you at no extra charge!  Join the hundreds of satisified backOffice™ end-users and call IRSI [which by the way is on the Gilbarco Approved Partners  list]. 

Want a sneek peak?  Click here to watch an online demo and see for yourself!

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We welcome our first customer from the Hawaiian Islands

August 24, 2010

Insight Retail Software is excited to welcome  Kanoehe Shell Food Mart in Kaneohe, Hawaii.  It’s too bad that backOffice™ , connecting to Gilbarco’s Passport, is so quickly and easily installed via the internet because this is a location that I would love to visit.

Mahalo!


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