Insight Retail Software to Cease Scan Data Service for Retail Petroleum Stores on 9/15/2022

August 8, 2022

In March, 2022 Insight Retail Software announced that we had chosen Skupos Inc. as the scan data provider for InsightRS in the C-Store / Petroleum market! In the past 5 months we have successfully converted hundreds of c-store customers and we are now winding down our efforts to convert the last few Petro-Retailer Scan Data customers. If you are a current InsightRS C-Store scan data customer that has not converted to Skupos = the clock is ticking = Take action now to avoid any interruption in service!

Call Skupos now to make sure you can immediately take advantage of the upcoming changes to Altria’s scan data and loyalty programs – at no additional cost.


InsightRS will cease our scan data submission for Petroleum customers on 9/15/2022.

Note: We will continue to submit scan data for our Retail Point-of-sale customers.


InsightRS will now focus on our V4 rPosIO Suite of Cloud products. Our V4 rPOSio launch coming soon!

Call us today for your Retail Point-of- Sale and backoffice Cloud Product for your C-Store needs. 518.633.4111 Option 1, or drop us an email: sales@insightRS.com

Complete POS and Cloud Solution for Retailers

Free is not Free! Protect your business. There is a high cost associated to FREE.

February 3, 2021

Don’t fall for “we’ll do your scan data service for free“! Here’s a question, do you open the doors to your store and welcome in your customers by saying “everything is free“? I doubt it. If you do, there are two scenarios where this business model works.

  1. You want to fail – and know you will, quickly.
  2. You are making lots of money in a different way. (keep this one close, we’ll be coming back here for review)

If a company is offering to do your scan data and loyalty for free, then please see 2. above. In today’s market DATA IS KING. Large companies are desperate to purchase data and are willing to pay big dollars for this information. (again, see 2. above)

So you are thinking “How could this possibly affect me… I need to save $25/month!?” Well, would you let a stranger, a potential competitor, walk in and look at your checkbook and accounting records? Probably not. If your data is being sold, a stranger is [technically] looking through your private records so they can determine if there is enough business to move in and be successful.

Think of it this way:

  • You are participating in a scan data program
  • You have no idea your sales data is being sold
  • That tiny rundown store across the street – [you know the one, everyone hates it because they don’t sell food, there’s no easy access from the street and parking is not great–THAT ONE]
  • That shack of a store was just purchased and torn down! Wait, What?!
  • OH NO A new huge branded store is built and they have a turning lane with tons of parking. Look at the new signage and the neon lights!
  • Now imagine standing at your empty counter and watching the faces of your long time customers pulling the handle of those shiny new doors across the street. You see your old customers walking to and from their SUV filled with fuel carrying enough fried chicken and sodas to feed the entire neighborhood.
  • Your inside sales drop
  • Your fuel sales drop
  • Nobody wants your food
  • You Are In Trouble….. but the good news is —— YOU GOT A SERVICE FOR FREE!!!!!! woo hoo.

Key thought to remember here is YOUR sales data belongs to YOU and needs to be handled with care and confidentiality, with partners YOU can trust. Yes, data IS king, but it’s YOURS.

Insight Retail Software IS your trusted partner. We have SO MANY new and exciting products and services that are to be released to the public in the next couple of months. We have always aligned ourselves with other companies that share the same professional values that we do. Let’s make 2021 the best year ever!

Can you Do Better with Insight Retail Software? Absolutely! At InsightRS the Customer is KING!


InsightRS Celebrates 3 Years of SUCCESSFUL Scan Data Service with RJ Reynolds & Altria, and 28 years of POS Software Development

June 21, 2019

INSIGHT RETAIL SOFTWARE

June 21, 2019

Insight Retail Software began Scan Data Services in early 2016 and the results have been tremendous.

We are proud to have served our customers for over 3 YEARS submitting scan data for Altria and RJ Reynolds.  Insight Retail Software has more experience in the Tobacco Scan Data space than any other company in the industry.

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BREAKING NEWS – InsightRS is Approved for ITG Reporting and is successfully transmitting data.

Don’t waste your valuable time with failed transmissions, rejected files and non-approvals.  Call the EXPERTS in the field for an easy scan data submission.  We ARE THE BEST for a reason.

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WE DO NOT SELL YOUR DATA!

Your data is private and personal and that’s how we treat it.  We will NEVER use your private data for profit. We submit your data and protect your data on our secure Microsoft Azure Servers.

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FULL SERVICE PROVIDER

Insight Retail Software can provide everything you need to successfully run your business:

  • Powerful backOffice™ Software for a Single Store or Multi-store chain.
  • Hosted Service allows you to log into to your account from anywhere.
  • LOYALTY!!!!
  • Altria Reporting
  • RJ Reynolds Reporting
  • ITG Reporting
  • Team of Scan Data Experts on Staff.
  • Complete POS System Solution with Technology Experts on staff.
  • 28 years of Point-of-Sale Hardware and Software experience.
  • Integrated Credit Card Solutions

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≡ InsightRS is your trusted Technology Advisor ≡

InsightRS is your trusted technology advisor and here’s an example of why:

Quote from a 135 store chain :

“I would like to thank you both for your work on our account.  I’ve been told by many different folks that getting verified with RJR is a very tall task, but you knocked it out in record time!” 

Thanks again

number one insight eye final

For more information on our Scan Data and Point-of-Sale full product offering, give us a call at 518.633.4111 – Option #1

Visit our website at: http://insightRS.com


Scan Data Service for RJ Reynolds from Insight Retail Software

May 10, 2018

There seems to be some confusion about who can provide Scan Data Service for RJ Reynolds.  Insight Retail Software has been working with MSA to provide Scan Data Service to our customers for over 2 years.  Don’t buy into “we are working on it” from other providers – go with a successful provider.  We are a successful provider.

On the other hand, we are happily picking up those customers that are frustrated with providers that aren’t fulfilling their promises.

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New Jersey Gov. Chris Christie Raises Tobacco Purchase Age to 21

July 26, 2017

Back office for C-Store Cigarette Tax

As tobacco laws constantly change, getting the most value from your tobacco sales has NEVER been as important as now.  Some things we can control –  our store front, advertising, community outreach, etc.  Many things we cannot control like Tobacco purchase age.  As laws change, sales can also change.  STAY competitive with Scan Data Rebates offered by Altria and RJR.  Insight Retail Software’s team of professionals can get your store submitting data ASAP.

Call Chris @ 518 633 4111 x 108 for more information.

Don’t light a fire to your profits, make your profits grow!

I mentioned tobacco laws changing.  The latest change comes to us from Gov. Chris Christie. When New Jersey law takes effect on November 1, 2017, NJ will become the 3rd state to set legal tobacco age to 21.  Hawaii and California being the first two states to make this change.  Gov. Christie stated that “By raising the minimum age to purchase tobacco products to 21, we are giving young people more time to develop a maturity and better understanding of how dangerous smoking can be and that it is better to not start smoking in the first place,”

But not everyone is happy about this change.  As Nacs Online reports:

Meanwhile, merchants are disappointed about the change, given that neighboring states will still sell tobacco products to those between the ages of 19 and 21,

WFMZ-TV reports. “It’s going to be a negative business-wise,” said Sal Cassar, owner of Towne Market in Phillipsburg, N.J. “There’s no two ways about that.”

 

Cassar estimated that customers between the ages of 19 and 21 buy around a third of his tobacco sales.

“You don’t only lose the cigarette sell, [you also lose] any other associated product that the customer was going to buy,” he told the news source.

Meanwhile, in Maine, Gov. Paul LePage vetoed a bill that would have increased the state’s tobacco buying age to 21, the Press-Herald reports. “I believe that at 18 they are mature enough to make a decision and I’m tired of living in a society where we social engineer our lives,” the governor said of his veto.


While some claim that states are losing huge tax money others claim that the health care savings is worth it.  There are arguments on both sides. Some say 18 is mature enough to fight for our country, it should be mature enough to buy tobacco products.  While others think this maturity is reached at the age of 21. Many believe that the age increase will not reduce younger smokers activity.
The biggest losers in this debate are the state line retail stores that will lose business to the customer that drives 5 minutes across the state line to make their purchase(s).  So hey New Jersey – give us a call. 1 store or 100, we’ll take care of you.
Bottom line – get scanning!  Get the MOST out of your sales.
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Important Information: SAN FRANCISCO BANS SALE OF FLAVORED TOBACCO, MENTHOL

June 23, 2017

The city’s board of supervisors approved the legislation unanimously. The ban will take effect in April 2018.

June 23, 2017

​SAN FRANCISCO – The San Francisco Board of Supervisors unanimously passed a bill that forbids the sale of flavored tobacco products in retail stores, the San Francisco Examiner reports. The ban encompasses flavored chewing tobacco, flavored liquids containing nicotine for e-cigarettes and menthol cigarettes.

“We want to enhance our prevention strategies,” Supervisor Maila Cohen, who introduced the legislation, said. “The goal of this ordinance is to keep people from smoking in the first place.

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The ban, which will go into effect April 2018, will impact more than 700 local retailers, mostly convenience stores and gas stations, that sell tobacco products. To counter the lost revenue, Cohen supports more city funding under the Healthy Food Retail program to assist small stores during the transition.

The California Retailers Association opposed the ban because it failed to take into consideration how it would affect businesses and the decrease in the amount of sales tax the city collects. “This ordinance also ignores the fact that there are comprehensive state and local laws, that anti-tobacco advocates support as a means to curb youth access to tobacco, that are currently enforced,” wrote Angie Manetti, director of government relations for the association in a June 8 letter to the board.

The ordinance would not prohibit the use of flavored tobacco in the city. The City Controller’s Office of Economic Analysis estimated that 35% of cigarettes sold in the city are menthols, which will translate into lost sales of around $50 million yearly.

The Minneapolis City Council is also considering a ban on the sale of menthol cigarettes, having already prohibited the same of flavored tobacco products two years ago.

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7 Reasons Why Merchants Want to Change Their POS System

June 13, 2017

Over the past few years, many merchants – regardless of what kind of businesses they operate or how big their companies are – have come to reconsider their previous ways of handling purchases. Many decided to buy point-of-sale devices for the first time, while others were led to think about the ways modern payment technologies may be able to help their businesses take a big leap forward when it comes to security and customer engagement.

To that end, it’s worth thinking about the most common reasons businesses – and smaller ones in particular – may want to adopt or change their POS options these days, as a means of keeping up with changing preferences and security standards. The better they can keep up with industry-recommended best practices for point of sale security and adoption, the better off they’re likely to be going forward.

1) Staying on Top of the Latest Trends

While many managers have at least thought about making the switch to a point-of-sale device that can handle EMV or mobile purchases, some may still be on the fence, according to Digital Transactions. But the fact is, these new purchase types are the way the whole payments ecosystem is now heading, and merchants may need to consider such a move for themselves.

The vast majority of businesses nationwide now accept EMV, and most consumers also have at least one EMV card in their wallets these days. As a consequence, simply having the ability to accept such transactions can be a boon for any business, in addition to providing themselves and their customers with greater security.

2) Navigating Affordability

Many businesses may shy away from payment card processing of all kinds simply because of the cost involved, according to Shopify. For this reason, it may be wise for companies to look at their options for finding POS resellers who can meet their needs both in terms of technology and ongoing costs. This is especially true for first-timers who may not have as much operational knowledge when it comes to dealing with these issues.

In general, when resellers can explain what they do for merchants – and why it costs what it does – in plain language, that can provide a big boost for those getting on board with modern payment processing.

3) They Want to Branch Out 

For many smaller businesses that want to find a new revenue stream, the ease of modern e-commerce provides a crucial option, according to Business News Daily. The good news is that modern POS can meet both e-commerce and brick-and-mortar needs for just about any business, and all it may take is working with a reseller to determine the best path forward. Having the ability to handle both real-world and online transactions through the same POS can go a long way for any small business.

4) Getting Better Data 

Another key benefit of modern POS is that it comes with more tertiary features than ever before, which give merchants the power to collect and harness more information than ever from a single source, Business News Daily added. Now, POS platforms collect all kinds of data on every transaction to help merchants identify areas where they can potentially improve their operations, from managing the supply chain to better catering to evolving consumer preferences in real time. That kind of knowledge can really empower better decision-making for years to come.

5) Saving Time and Impressing Customers Simultaneously 

Another big innovation in point-of-sale technology in the past few years has come for restaurants specifically, according to PointofSale.com. Tableside POS devices are all the rage among chain restaurants, which favor the devices for their ease of use and help in increasing the efficiency of any operation. Now, smaller restaurants are taking the same step because of both that ease of efficiency and people are coming to expect this kind of ease in ordering.

6) Keeping Up with Consumer Expectations 

Indeed, the idea that larger merchants are taking steps to innovate on POS – often because they have the budget to do so somewhat freely – is something that should give reluctant small business owners pause, according to Payments Source. As consumers become more accustomed to ubiquitous next-generation POS technology at the big stores where they shop frequently, it’s vital for smaller competitors to do what they can to keep up. After all, if consumers already expect to be able to pay with EMV – which is a technology that’s still relatively new to them – just about anywhere, the need to keep up with those trends quickly becomes self-evident.

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7) Being Ready for What Comes Next 

Upgrading to modern POS isn’t just a good idea for the present, but also for the future, according to Silicon NYC. Having the ability to upgrade now allows merchants to familiarize themselves with the latest and greatest options in payment processing before the next generation of options arrives. “Skipping” a generation isn’t likely to be a wise move, because merchants could find themselves in the dark about where they should turn, and how best to take that next step.

Focusing on smaller steps to meet ever-evolving needs will be crucial for any merchant as they try to navigate the POS environment today. After all, if the goal is to simultaneously make owners’ lives easier and provide more options for their customers, the wide variety of options now available is just waiting to meet those needs.

 

Article from Sterling Payment Technologies June 2017 Newsletter “The Edge”

 

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NORTH CAROLINA STEPS UP EFFORTS TO FIND SKIMMERS!

June 9, 2017

NACS gives us this information:

The state Department of Agriculture is working on a program to train convenience store personnel on how to spot skimmers at gas pumps.

June 9, 2017

​RALEIGH, N.C. – Skimmers at the gas pump is a problem that isn’t going away, and the North Carolina Department of Agriculture is taking steps to ensure those devices are spotted quickly and removed, WNCN-TV reports. Recently, one North Carolina gas station discovered skimmers installed at the pump four different times in one month.

During its routine inspections of gas pumps, the agency looks for skimmers as part of its checklist. “[Skimming] certainly is a growing problem,” said Stephen Benjamin, director of the N.C. Agriculture Department Standards Division. “It’s a routine part of our inspections now to look for those skimmers.”

But with those inspections only happening annually, the department decided to ramp up efforts to combat skimming in other ways. To do that, the agency has been developing a training program for convenience store employees on how to spot skimmers or suspicious activity around the gas pump. The program will have online photos and reference material for gas station workers.

Obvious signs of tampering include broken security tape or ill-fitting card readers. Benjamin said the training program will teach some of the basic security measures employees can take to combat skimming.

“If they walk around [the pumps] a couple of times a day and inspect [them], that’s an opportunity to take a glance,” and ensure the pumps haven’t been tampered with, he said.

 NACS Online article found here.
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New Chrome Update Will Improve Your Laptop’s Battery Life

March 16, 2017

Google Chrome is a great browser, but it’s not great to your laptop’s battery. The more tabs you have open, the quicker your computer will run out of juice (although at a certain point, one more tab won’t make a difference for your already tanked battery, as a WIRED writer found out during a 2013 test). Now, Google is trying to fix the problem. The new version of Chrome dramatically reduces the percentage of CPU (central processing unit) your computer uses while running a large number of tabs in the browser. The result? Greater battery life and faster performance, according to Ars Technica UK.

Previously, you could download an extension like One Tab, which collapses all your open tabs into a list of links to reduce memory usage, but sometimes, you just need to be able to toggle between tabs while the pages are still loaded—especially if you’re working on a research project.

Chrome 57 increases how much the browser throttles background tabs, meaning it limits the amount of CPU that the tab can use. After 10 seconds of being in the background (so not the tab you’re actively looking at), Chrome limits how much processing power a tab can use to about 1 percent of each processing core, improving battery life. However, this doesn’t apply to some types of web pages, like those playing music.

As Sebastian Anthony writes for Ars Technica:

The Chromium team says it’s seeing ’25 percent fewer busy background tabs’ with the new throttling mechanism in place. Anecdotally, after updating to Chrome 57 and with about 20 tabs open, my laptop feels a lot more responsive. Switching between tabs feels a little quicker, and there seems to be less input lag when typing or otherwise interacting with the browser. I haven’t tested battery life yet, but it wouldn’t surprise me if there’s a significant improvement.

By 2020, Google plans to completely suspend background tabs from updating, rather than letting them continue running and using up CPU, a move that will likely increase battery life significantly. For now, however, Google estimates that Chrome 57 has led to 25 percent fewer busy background tabs.

You can update your browser by going to “About Google Chrome” in your taskbar.

[h/t Ars Technica UK]

article by

Shaunacy Ferro  @shaunacysays

Shaunacy’s Article is found here

 


Chargebacks on Credit Cards Happening NOW! #EMV

May 10, 2016

RETAILERS ON THE HOOK FOR COUNTERFEIT TRANSACTIONS

Chargebacks are on the rise following the October 2015 EMV liability shift, and convenience retailers are fighting back.
May 10, 2016

NEW YORK – Beginning with the October 2015 EMV liability shift, retailers that have not upgraded their payment terminals to accept EMV chip-card transactions are

on the hook

for counterfeit transactions, writes the Wall Street Journal, and this particular cost of fraudchargebacks—is adding up.

The news source reports that chargebacks among small and medium-size merchants increased 15% in Q4 of 2015 from a year earlier, according to a Strawhecker Group survey, adding that the volume of chargebacks has likely increased even more since then. Although the group didn’t put a dollar figure on the chargebacks, other experts put the total around the tens-of-millions of dollars mark.

Since the October 2015 EMV liability shift, many retailers are experiencing an outrageous increase in chargebacks that are mostly erroneous. Mike Lindberg, payment solutions manager at CHS Inc., commented during the Conexxus Annual Conference last week that some smaller retailers have reported a $10,000 to $15,000 increase in chargebacks per week, while larger retailers are experiencing $1 million in chargebacks per week.

I can’t imagine what will happen at the pump come October 2017,” Lindberg warned.

The No. 1 chargeback reason code since October 2015 is

merchandise not received,”

he said, which in theory makes no sense for the big box retailers. Some retailers are even seeing multiple chargebacks on the same credit card, and indicating that there is very little interest from card issuers or acquirers to help solve this costly problem.

Due diligence, however, can pay off. Convenience retailers experiencing a higher volume of chargebacks can successfully reverse the charges on challenge because convenience retailers aren’t within the October 2015 liability shift specification for type and applicability (i.e., the fuel dispenser).

“The banks will hopefully learn from the first October 2015 liability shift what is chargeable, because right now it’s a

‘charge it all back and see what gets challenged’

approach,” said Gray Taylor, executive director of Conexxus. He previously told NACS Daily that this approach to chargebacks “will have dire consequences for small to mid-size retailers, who can scarcely afford dedicated chargeback staff.”

NACS Online article found here