InsightRS Celebrates 3 Years of SUCCESSFUL Scan Data Service with RJ Reynolds & Altria, and 28 years of POS Software Development

June 21, 2019

INSIGHT RETAIL SOFTWARE

June 21, 2019

Insight Retail Software began Scan Data Services in early 2016 and the results have been tremendous.

We are proud to have served our customers for over 3 YEARS submitting scan data for Altria and RJ Reynolds.  Insight Retail Software has more experience in the Tobacco Scan Data space than any other company in the industry.

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BREAKING NEWS – InsightRS is Approved for ITG Reporting and is successfully transmitting data.

Don’t waste your valuable time with failed transmissions, rejected files and non-approvals.  Call the EXPERTS in the field for an easy scan data submission.  We ARE THE BEST for a reason.

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WE DO NOT SELL YOUR DATA!

Your data is private and personal and that’s how we treat it.  We will NEVER use your private data for profit. We submit your data and protect your data on our secure Microsoft Azure Servers.

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FULL SERVICE PROVIDER

Insight Retail Software can provide everything you need to successfully run your business:

  • Powerful backOffice™ Software for a Single Store or Multi-store chain.
  • Hosted Service allows you to log into to your account from anywhere.
  • LOYALTY!!!!
  • Altria Reporting
  • RJ Reynolds Reporting
  • ITG Reporting
  • Team of Scan Data Experts on Staff.
  • Complete POS System Solution with Technology Experts on staff.
  • 28 years of Point-of-Sale Hardware and Software experience.
  • Integrated Credit Card Solutions

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≡ InsightRS is your trusted Technology Advisor ≡

InsightRS is your trusted technology advisor and here’s an example of why:

Quote from a 135 store chain :

“I would like to thank you both for your work on our account.  I’ve been told by many different folks that getting verified with RJR is a very tall task, but you knocked it out in record time!” 

Thanks again

number one insight eye final

For more information on our Scan Data and Point-of-Sale full product offering, give us a call at 518.633.4111 – Option #1

Visit our website at: http://insightRS.com

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Scan Data Service for RJ Reynolds from Insight Retail Software

May 10, 2018

There seems to be some confusion about who can provide Scan Data Service for RJ Reynolds.  Insight Retail Software has been working with MSA to provide Scan Data Service to our customers for over 2 years.  Don’t buy into “we are working on it” from other providers – go with a successful provider.  We are a successful provider.

On the other hand, we are happily picking up those customers that are frustrated with providers that aren’t fulfilling their promises.

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Scan Data Rebates Equal Big Money

August 3, 2016

We are so excited that our Scan Data customers are receiving their rebate dollars!  Join our customers across the US that are participating in the InsightRS Scan Data Service  [SDS] Rebate Programs offered by Altria PM and RJ Reynolds.

InsightRS SDS collects the appropriate data and submits to inRhythm and MSA.  This allows you to take advantage of this great opportunity for more profit from your tobacco sales.  Using our automated daily process, we submit the necessary data for you to comply with the program requirements.  We only collect 25% of your rebate for providing this service.  Most importantly, this will require no additional effort from you.

GIVE US A CALL TODAY!

#ShowMeTheRebates

InsightRS SDS Website – Click Here!

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Visa Security Alert Threat Landscape: Pin Pad/POS Skimming

June 3, 2016

Incident Details

Visa Global Payment System Risk is aware of increasing incidents involving suspects placing skimming devices on point-of–sale (POS) terminals for the purpose of collecting payment card information, including PIN numbers. Perpetrators use this information to create counterfeit cards re-encoded with the stolen card information and make unauthorized ATM withdrawals. The primary targets for these recent skimming events are self-checkout terminals in supermarkets. However, any POS terminal may be at risk, including those that are often unattended, such as terminals near deli counters, coffee stands, etc. The perpetrators are mobile and will target multiple stores within a geographic area for a period of time before moving on to a new location. Most entities targeted are using payment devices that have not yet been upgraded to accept EMV cards.

Placement of Skimming Devices

Skimming devices can be placed at any time of the day but placement usually occurs during slower times of business when the perpetrators can go undetected by employees or other customers. The perpetrators will usually work in teams of two or more with one person being a lookout, one person placing the skimming device on the POS terminal and another creating a barrier so that no one can observe the skimming device being placed. Perpetrators have been known to use large items such as packs of paper towels to block the view of POS terminals. In some instances, it was reported that the suspects created a distraction in the store by faking a medical incident or causing commotion that distracted the attention of store personnel away from the POS terminals. The skimming devices will mimic the look of the front of the POS terminal.

Recommended Inspection & Response Actions

1. Prevention Through Device Inventory Management

  • In accordance with PCI DSS Requirement 9.9, ensure implementation of security controls to protect POS devices from tampering and substitution. Examples include:

Maintain a list of devices including the device serial number or other method of unique identification. 

Keep a list of device location either by store or physical location within the store itself (i.e., self-checkout, deli counter, manned checkout). 

Train personnel to be aware of suspicious behavior and to report tampering or substitution of devices.

 Verify the identity of any third-party persons claiming to be repair or maintenance personnel, prior to granting them access to modify or troubleshoot devices.  

2. Physical Inspection of POS Devices

  • Implement security procedures to inspect POS devices at least twice each day and at random times.
  • Physically examine the device. Skimming devices are typically attached with minimal adhesive allowing them to be place and removed with ease, so devices may be detected by giving the front of the POS/PED a good grab-and-pull. Weighing the devices may also identify tampering.
  • Please note some skimming devices are Bluetooth enabled and data can be captured without the device needing to be recovered.
  • When inspecting devices, use backup security personnel to monitor from a distance as suspects may watch compromised terminals and suspects are trained in counter surveillance to avoid detection/arrest.

3. Device Recovery Response

  • If a skimming device is discovered on a POS terminal, do not handle it, as evidence may be damaged.
  • Notify local law enforcement and the FBI or USSS office so they can recover the skimming device.
  • Protect any video surveillance that may be used to identify any perpetrators and confirm timing of when the device was placed on the POS terminal.
  • Initiate incident response procedures and notify your Acquirer so that Visa can assist with the investigation.

 

Information from VISA April 2016

For other questions, please contact Cyber Intelligence & Investigations via email at USFraudControl@visa.com

Additional Resources:

What To Do If Compromised

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Support for older versions of Internet Explorer Ended

May 31, 2016

What is end of support?

Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.

Internet Explorer 11 offers improved security, increased performance, better backward compatibility, and support for the web standards that power today’s websites and services. Microsoft encourages customers to upgrade and stay up-to-date on the latest browser for a faster, more secure browsing experience.

What does this mean?

It means you should take action. After January 12, 2016, Microsoft will no longer provide security updates or technical support for older versions of Internet Explorer. Security updates patch vulnerabilities that may be exploited by malware, helping to keep users and their data safer. Regular security updates help protect computers from malicious attacks, so upgrading and staying current is important.


Potential risk of using older versions of Internet Explorer:

Security

Without critical browser security updates, your PC may become vulnerable to harmful viruses, spyware, and other malicious software which can steal or damage your business data and information.

Compliance

Businesses that are governed by regulatory obligations such as HIPAA should conduct due diligence to assess whether they are still able to satisfy compliance requirements using unsupported software.

Lack of ISV Support

Many Independent Software Vendors(ISVs) no longer support older versions of Internet Explorer. For example, Office 365 takes advantage of modern web standards and runs best with the latest browser.

Click here to read more

 


EMV is real, like it or not.

March 31, 2016

CAN WE GET A ‘MEH’?

Survey finds that consumers don’t seem to care whether payment terminals are EMV capable.

March 31, 2016

​NEW YORK – Forbes writes “there was a lot of hoopla” surrounding the October 1, 2015, EMV liability shift date, where retailers that did not upgrade to EMV-capable payment technology would become liable for any fraudulent purchases that resulted from chip-card transactions.

According to a recent CardHub survey, 42% of retailers have not updated terminals in their stores to make them EMV-compliant—and consumers don’t seem to care, writes Forbes. The publication added that CardHub found “some 56% of people surveyed don’t care if a retailer’s payment terminal is chip-enabled, and 41% of consumers say they don’t have—or don’t know if they have—a chip-enabled credit card.”

Of the retailers CardHub included in its survey, only 60% that said they would complete equipment upgrades by the October 1, 2015, liability shift deadline have finished updating all of their terminals.“We were a little bit surprised by just how slow the uptake is here,” Jill Gonzalez, an analyst at CardHub, told Forbes, adding, “The banks did their part, the financial institutions got their chip-enabled cards out, and the retailers really are taking their time.” She also says that retailers “aren’t feeling the pressure of being responsible for fraudulent activity” because it hasn’t become a financial reality.

However, as Conexxus Executive Director Gray Taylor points out, many retailers haven’t flipped the switch to accept EMV payments “because they can’t, reasonably or unreasonably.” There’s also strong indication from retailers that the October 1, 2017, liability shift for outdoor payment equipment (i.e., dispensers) will be difficult to reach for those same reasons. “What has resulted is retailer abuse—starving innovation, paying premiums for development, putting equipment into the market with the understanding that multiple site-down visits will be required—has never been seen before in any mandate,” he told NACS Daily.

Furthermore, the card companies aren’t calling EMV a mandate, but for retailers who don’t do it, chargebacks will go from a light sprinkle to a massive downpour.”

Forbes writes that installing EMV-compliant terminals is a dual-cost process for retailers. The first cost is upgrading (or in some instances replacing) all of their terminals, and the second cost is terminal activation. For consumers, their “meh” attitude is likely because education about EMV chip cards hasn’t emphasized the security aspect.


Retailers may have a “Meh” attitude but EMV is real and MUST be addressed.  It’s a difficult process for everyone but our QIR Certified Staff can help to answer your questions. Don’t wait until the chargebacks start to happen, as was the case with one of our customers.

Give us a call – 518-633-4111 x 103
EMV Chip
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Ever Heard of Advocacy Cards?

February 26, 2016

You haven’t, because they don’t yet exist. Read on to find out if the concept is something you should consider for your operation.

Advocacy cards. They don’t have quite the same ring as loyalty cards do, but maybe get used to the idea?

While advocacy cards are not a living, breathing thing, advocating for customers is fast becoming the new way retailers should approach customer relationship-building beyond simple loyalty efforts.

While a loyalty card program rewards consumers for quantity of goods and services bought, advocacy cards could go a step further to inform the qualitative aspect of the retailer-customer bond— rewarding shoppers who buy healthy foods, for example, with points, gift cards or other incentives.

Sounds like a daunting task for a retailer, but it’s one that all retail channels should think about.

Retailer advocacy for customers was discussed during the webinar “Top Food Trends for 2016.” Sponsored by The Food Institute and BMO Harris, the session was comoderated by Phil Lempert, known as the “SupermarketGuru,” and The Food Institute CEO Brian Todd.

In addition to citing consumers’ thirst for additional product information along with coming to grips that the “retail world is in flux,” Lempert said advocacy might be the new loyalty. In that spirit, “focus beyond relationships and think beyond loyalty to advocacy,” he said.

Your consumers are already vigilant when it comes to the food selection process—like vetting a political candidate. They abide by concepts of “free from” and “less is more,” the latter meaning products with five or fewer ingredients and no artificial ingredients. Foods labeled with health attributes saw sales increase 13%, said Lempert, citing the National Grocers Association-SupermarketGuru 2015 survey.

The broad picture: A new way of eating will be defined by new proteins, algae, insects, vegetable, yeast, cricket flour and nut powders. Rewarding your customers for participating in the trend could incentivize those higher-margin items, and earn you goodwill and higher sales in the process.

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