NACS: Menu Labeling Rule Goes In Effect Today

May 7, 2018

Retailers that share a name with at least 19 other stores must begin labeling the caloric content of any prepared foods.
May 7, 2018

​WASHINGTON – As of today, the Food and Drug Administration’s “menu labeling” rule is in effect. Retailers, who share a store name with at least 19 other stores, must begin labeling the caloric content of any prepared foods in their stores. This includes self-serve beverage, such as soda fountains and coffee.

The rule has been delayed for a number of years by both FDA’s only action and/or Congressional direction, but is now in effect. FDA has indicated that they are not intending to sanction any retailers for violations for the first year of the new rule but rather treat that time as an educational period. However, retailers in states and localities that have passed their own identical or nearly identical rules, such as California and New York City, should be aware that those localities are able to enforce their rules beginning today as well. Those jurisdictions are not restricted by the FDA’s plan to treat this year as educational.

In the meantime, NACS GR staff are continuing to work with FDA and congressional allies to continue to get changes to the rule which would make compliance less burdensome on convenience retailers. Legislation that would have amended the rule passed the House earlier this year with a bipartisan majority. The Common-Sense Nutrition Disclosure Act would make compliance make sense in different retail channels. Efforts to move the legislation in the Senate have been stymied by Senator Patty Murray (D-WA), who is ranking member of the Senate Health, Education, Labor and Pensions Committee, which has jurisdiction over the legislation in the body.

While that legislation remains pending before the United States Senate, retailers covered by the rule should be complying with the rule as of today. NACS members can visit the NACS Menu Labeling Compliance page where they can access a document that helps outline retailers’ requirements under this rule.  Furthermore, this morning the FDA released its latest round of guidance on the rule which can be found HERE.

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2018 Is Knocking on the Door

December 26, 2017

As 2017 comes to a close we take a minute to say thank you to our many loyal customers for your business.  We send you best wishes for a happy new year filled with health, happiness, and spectacular success.

 

 

May 2018 be the year that all dreams come true.

` The Team at Insight Retail Software

 

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NORTH CAROLINA STEPS UP EFFORTS TO FIND SKIMMERS!

June 9, 2017

NACS gives us this information:

The state Department of Agriculture is working on a program to train convenience store personnel on how to spot skimmers at gas pumps.

June 9, 2017

​RALEIGH, N.C. – Skimmers at the gas pump is a problem that isn’t going away, and the North Carolina Department of Agriculture is taking steps to ensure those devices are spotted quickly and removed, WNCN-TV reports. Recently, one North Carolina gas station discovered skimmers installed at the pump four different times in one month.

During its routine inspections of gas pumps, the agency looks for skimmers as part of its checklist. “[Skimming] certainly is a growing problem,” said Stephen Benjamin, director of the N.C. Agriculture Department Standards Division. “It’s a routine part of our inspections now to look for those skimmers.”

But with those inspections only happening annually, the department decided to ramp up efforts to combat skimming in other ways. To do that, the agency has been developing a training program for convenience store employees on how to spot skimmers or suspicious activity around the gas pump. The program will have online photos and reference material for gas station workers.

Obvious signs of tampering include broken security tape or ill-fitting card readers. Benjamin said the training program will teach some of the basic security measures employees can take to combat skimming.

“If they walk around [the pumps] a couple of times a day and inspect [them], that’s an opportunity to take a glance,” and ensure the pumps haven’t been tampered with, he said.

 NACS Online article found here.
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What will Tomorrow’s Gas Stations look like? InsightRS will be ready!

May 26, 2017

NACS Online has this great article about the changing look of Gas Stations, aka C-Stores.  As the look and operations change, Insight Retail Software and backOffice™ Software changes too.  Our state of the art reporting keeps you informed of the health and operation of your business.  Inventory Control, EDI, Group Price Changes are made simple with backOffice™.  Scan Data services are an added bonus.  Our customers love to log onto their Altria and RJ Reynolds account and see $$$$.  Call to get your free money too.

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Call Chris at: 518-633-4111 x 108

WHAT WILL TOMORROW’S GAS STATIONS LOOK LIKE?

Oil companies experiment with mobile apps, delivery and foodservice as analysts predict a future with declining demand for gasoline.Tags: Trends

May 26, 2017

​IRVING, Texas – The world’s largest oil companies are tinkering with what makes a gas station, as mobile apps, fuel delivery, alternative fuels and foodservice become more prominent and consumers look for even more convenience, the Wall Street Journal reports.

Analysts like the firm Wood Mackenzie are forecasting softening demand for gasoline as electric cars become more popular and fuel efficiency improves. Automated cars and vehicle sharing also will likely impact the gasoline station industry.

Over the next year and a half, Royal Dutch Shell will play around with adapting fuel stations to provide hydrogen, electric chargers and liquefied natural gas alongside gasoline. BP already has 50 locations with electric chargers globally, while France’s Total SA will put in 300 charging stations throughout Europe and 400 hydrogen pumps in Germany by 2023. Exxon Mobile is working on a new gasoline aimed at more fuel-efficient cars.

While many of these companies jettisoned retail station ownership recently, now some of them are opening new gas stations or revamping current ones with an eye to the emerging alternative fuel markets. For example, BP will open 200 stations in Mexico and as many as 3,500 in India in the coming years. Many of its U.K. stations have Marks & Spencer food locations too. “Fifteen years ago it was just fuel,” said Alex Jensen, vice president for BP’s retail arm in Europe. Today, half of the company’s U.K. customers stop by for food, not fuel.

Shell has a mobile app that lets consumers pay for gas with their phone and might install lockers for online order pickup. The company is also considering a restaurant concept to bolster its convenience food. Shell also began a pilot fuel-delivery service in the Netherlands, where customers can request a Shell fill up delivered to wherever their car is parked, via a company-developed app.

see NACS online article here

 

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CHIP CARDS PROBLEMATIC FOR ONLINE FRAUD

February 14, 2017

Criminals are migrating from brick-and-mortar retailers to online stores.

February 3, 2017

NEW YORK CITY – With more U.S. retailers adopting credit-card chip technology, thieves have begun to move from brick-and-mortar stores to online retailers, Bloomberg reports. Use of stolen card data to purchase goods via websites, mobile apps or call centers skyrocketed 40% in 2016, according to a new report from Javelin Strategy & Research.

“We are seeing more sophisticated types of fraud moving into the online environment,” said Erika Dietrich, global director of payments risk management at ACI Worldwide. A study released last summer found that one in three consumers worldwide has experienced card fraud.

By the end of 2016, nearly 1.81 million merchants in the United States could accept chip cards, a two-fold rise from 2015, according to Visa Inc. E-commerce retailers and financial firms will shell out $9.2 billion each year in fraud-reduction initiatives by 2020, a 30% jump from current levels, according to Juniper Research.

Worldwide, sales of merchandise purchased online is estimated to hit $27.7 trillion in 2020, up sharply from $22 trillion in 2016, according to eMarketer. This increased online shopping means thieves will have more opportunities to grab financial data or to place orders with stolen information. “Right now the environment is more challenging than it’s ever been,” said Al Pascual, research director and head of fraud and security at Javelin. “And things will get worse before they get better.”

 Nacsonline article here.
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Support for older versions of Internet Explorer Ended

May 31, 2016

What is end of support?

Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10.

Internet Explorer 11 offers improved security, increased performance, better backward compatibility, and support for the web standards that power today’s websites and services. Microsoft encourages customers to upgrade and stay up-to-date on the latest browser for a faster, more secure browsing experience.

What does this mean?

It means you should take action. After January 12, 2016, Microsoft will no longer provide security updates or technical support for older versions of Internet Explorer. Security updates patch vulnerabilities that may be exploited by malware, helping to keep users and their data safer. Regular security updates help protect computers from malicious attacks, so upgrading and staying current is important.


Potential risk of using older versions of Internet Explorer:

Security

Without critical browser security updates, your PC may become vulnerable to harmful viruses, spyware, and other malicious software which can steal or damage your business data and information.

Compliance

Businesses that are governed by regulatory obligations such as HIPAA should conduct due diligence to assess whether they are still able to satisfy compliance requirements using unsupported software.

Lack of ISV Support

Many Independent Software Vendors(ISVs) no longer support older versions of Internet Explorer. For example, Office 365 takes advantage of modern web standards and runs best with the latest browser.

Click here to read more

 


Chargebacks on Credit Cards Happening NOW! #EMV

May 10, 2016

RETAILERS ON THE HOOK FOR COUNTERFEIT TRANSACTIONS

Chargebacks are on the rise following the October 2015 EMV liability shift, and convenience retailers are fighting back.
May 10, 2016

NEW YORK – Beginning with the October 2015 EMV liability shift, retailers that have not upgraded their payment terminals to accept EMV chip-card transactions are

on the hook

for counterfeit transactions, writes the Wall Street Journal, and this particular cost of fraudchargebacks—is adding up.

The news source reports that chargebacks among small and medium-size merchants increased 15% in Q4 of 2015 from a year earlier, according to a Strawhecker Group survey, adding that the volume of chargebacks has likely increased even more since then. Although the group didn’t put a dollar figure on the chargebacks, other experts put the total around the tens-of-millions of dollars mark.

Since the October 2015 EMV liability shift, many retailers are experiencing an outrageous increase in chargebacks that are mostly erroneous. Mike Lindberg, payment solutions manager at CHS Inc., commented during the Conexxus Annual Conference last week that some smaller retailers have reported a $10,000 to $15,000 increase in chargebacks per week, while larger retailers are experiencing $1 million in chargebacks per week.

I can’t imagine what will happen at the pump come October 2017,” Lindberg warned.

The No. 1 chargeback reason code since October 2015 is

merchandise not received,”

he said, which in theory makes no sense for the big box retailers. Some retailers are even seeing multiple chargebacks on the same credit card, and indicating that there is very little interest from card issuers or acquirers to help solve this costly problem.

Due diligence, however, can pay off. Convenience retailers experiencing a higher volume of chargebacks can successfully reverse the charges on challenge because convenience retailers aren’t within the October 2015 liability shift specification for type and applicability (i.e., the fuel dispenser).

“The banks will hopefully learn from the first October 2015 liability shift what is chargeable, because right now it’s a

‘charge it all back and see what gets challenged’

approach,” said Gray Taylor, executive director of Conexxus. He previously told NACS Daily that this approach to chargebacks “will have dire consequences for small to mid-size retailers, who can scarcely afford dedicated chargeback staff.”

NACS Online article found here


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