Grow Your Business with Doyles Sheehan and Insight Retail Software

June 13, 2014


doyles logo

For more than 35 years, Doyles Sheehan has been a full-service distributor of food service, convenience and grocery products to a diverse customer base throughout the greater Northwest. DS has customers throughout Oregon, Washington, Idaho, Montana, Wyoming and North Dakota. They know how to compete effectively in the wholesale industry while always keeping their primary focus on the customer. I saw this first hand as InsightRS was invited to attend their Annual Tradeshow in Coeur d’Alene, Idaho.

This family-owned and family-operated company, is nothing short of top-notch. They reach far beyond simply selling products to their customers. They truly know the importance of traditional, dependable and superior service. They show daily that these core values, combined with sophisticated inventory, ordering, delivery and marketing systems are crucial to success for them and their customers.

So were does InsightRS fit in?

Electronic Data Interchange

or simply putEDI

EDI refers to the transfer of electronic data. Our EDI Module allows Doyles Sheehan customers to import their invoices directly into backOffice™ Software electronically from Doyles Sheehan. Gone are the days of spending HOURS on data entry to update pricing and receiving orders. Once imported, backOffice™ will identify new products received from Doyles Sheehan, any price or cost changes and the quantity shipped of each item. With the click of a button, new items are added, price and cost changes are made, and an order is created in the inventory module!

The low cost of this module added to backOffice™ Software will very quickly pay for itself in hours saved on data entry and missed price changes.  Join the other Doyles Sheehan customers and start growing your business the easy way!

Doyles Doyles TruckDoyles Warehouse  Doyles Sheehan

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Windows XP set to Retire April 8, 2014 – Get Ready!

March 26, 2014

Windows XP


Good Luck to Roy Morris ~Morris Marketing

June 28, 2013

Roy Morris has been a valued customer of IRSI since November, 2007 when he purchased backOffice™ to run his two stores in Butte, MT.  Roy is not only a customer but has become a good friend as we have exchanged stories and heard of his many adventures with ice boating during the winter months and river rafting during the summertime in their beautiful State of Montana.  Roy and his wife have sold their C-Stores and will no longer be a backOffice™ customer but will remain a friend.

Today in an email exchange he stated “You’ve been an important part of our retail success and I hope I can do you a good turn in the future.”  So we want to say GOOD LUCK to Roy and Deb as they head into their next chapter of life!  As Roy would say “Happy Trails” !

Looks like they are having fun!  Cheers Roy and Deb!
roy morris


Do Better with backOffice™ Software from Insight Retail Software

January 28, 2013

A new customer to Insight reported that backOffice™ just saved him $280 because as he was adding in a purchase order from Lay’s he realized they were not giving him the items at the agreed upon sale price so he was actually selling the items below his cost.

Want your business to DO BETTER? Visit http://insightrs.com for more information and give us a call at 518.633.4111

backOffice Logo


Hurricane Sandy

October 28, 2012

InsightRS has many customers in the path of the approaching Hurricane Sandy.  If you haven’t already, back up your data and store in a safe place [perhaps off site or in The Cloud] and please stay safe!


October 8, 2012

InsightRS's avatarInsight Retail Software Blog

Having a powerful back office software is key to running a successful business.  With over 20 years in the back office and point-of-sale business, we have learned that retailers want to OWN their software vs. rent.  Owning software gives you the security of knowing that you have control and your point-of-sale is not at risk of being “taken away“.

backOffice™ from Insight Retail Software starts at $1200.00 for PriceBook and Reporting Modules.  If you are paying $150/month to RENT software you will pay $1800.00 the first year [and the 2nd year and the 3rd year, etc – you get my point!].  OUCH!

InsightRS offers an optional support plan starting at $350.00 – that’s $29.00 per month for unlimited support and all software upgrades!  Instead of wasting money monthly with back office software – start MAKING money with back office software!

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backOffice™ with NCC Reflection POS® & Touch Dynamic Breeze installed at Green Grocer

September 27, 2012

Insight Retail Software is proud to announce that it has completed installation of its first InsightRS/Reflection Point of Sale System at Green Grocer in Clifton Park, NY.  Moorfield’s Green Grocer had been using an older ECR system and wanted an upgrade to something new. InsightRS chose to use the Touch Dynamic Breeze all-in-one terminal with its integrated touch monitor, rear-facing customer display and MSR.

Green Grocer also elected to use Mercury Payment Systems as its credit card processor along with MercuryGift™ for their Gift Cards and plan to use the MercuryLoyalty™ program soon.

The Green Grocer owners and employees are thrilled with the new system both in terms of its ease of use and performance.  “We feel like we have finally moved into the 21st century” said Biorn, owner of the large and popular Organic Grocer and Health Food Store.

By day two the cashiers were completely comfortable with operating the new system.  Since Green Grocer was already using backOffice™ Software, their management reports and back office functions continued with no change as they were able to use the same software as they did with their old POS Terminal.

InsightRS plans to roll out the new point of sale system to many of its customers in the near future.

InsightRS began development of its interface with NCC Reflection POS in January 2012 and is currently working with NCC to promote this system to their large dealer network across the US and around the world.

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backOffice™ V3 Released!

September 18, 2012

Take a sneak peek at backOffice™ V3

This 3-Part Series of Demonstration Videos provides a nice overview of backOffice™ Features. 

Part 1

Part 2

Part 3


Introducing backOffice™ Software for Reflection POS® V4.3

August 16, 2012

FOR IMMEDIATE RELEASE –

At RSPA RetailNow 2012 NCC announced the combination of their Reflection POS® V4.3 and backOffice™ Software from Insight Retail Software to their Dealer Network.

NCC, headquartered in Greenville, SC, has been delivering comprehensive management solutions to businesses in the retail industry since 1986. Their software engineers have combined years of experience in software development with a strong understanding of restaurant and retail operations to create products designed to work in a wide variety of environments.

Through a world-wide network of reseller partners, NCC has installed over 20,000 systems in more than 35 countries. For nearly a decade, Toshiba-TEC Corporation and its subsidiaries have distributed hospitality solutions developed by NCC. NCC products are installed in a wide range of retail concepts including Table Service, Quick Service, Fast Casual, Bars, Night Clubs, Delis, Frozen Yogurt, Delivery and Concessions.  Recently, NCC was also  excited to supply POS to Olympic Retailers for the London 2012 Olympics.

NCC’s Reflection POS® V4.3 for Retail just got even better with the addition of backOffice™ Software from Insight Retail Software.  NCC and InsightRS now offer a GREAT POS, with a GREAT back-office resulting in a WINNING combination.

RetailNow2012 attendees were given an opportunity to see Reflection POS and backOffice™ Software working together.  The product concept was very well received by attendees.

InsightRS would also like to send our congratulations to NCC for receiving the RSPA ‘Vendor Award of Excellence’ as an Outstanding Provider of Software. NCC’s excellent product, stellar reputation and experienced staff are a few of the many reasons that InsightRS is so excited about our future together.

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Norm Rischbieter Named Dir. of Customer Services

July 24, 2012

Contact:
Tina Rischbieter, VP
Insight Retail Software
518-633-4111

-FOR IMMEDIATE RELEASE-

Insight Retail Software Names Norman Rischbieter as Director of Customer Services

CLIFTON PARK, N.Y.,   July 24, 2012 – Insight Retail Software [InsightRS] specializes in the development of backOffice™ Software for retailers in today’s C-Store, Petroleum and Specialty Retail Marketplaces. InsightRS serves the single store and multi-store locations with excellence.

Norman Rischbieter brings an extensive knowledge of back office software, ECR’s, point of sale peripherals, computer networking and years of industry experience to InsightRS.   Norm will be in charge of managing customer relations which will range from backOffice™ Software installs, customer training and customer Help Desk.

The expansion of our Customer Relations team will further strengthen our ability to meet the needs of our customers,” noted Timothy Rischbieter, President of InsightRS.  “Norm’s background in education, extensive knowledge and experience with the software and hardware offered by InsightRS, will greatly benefit our sales network and our clients”.

You will not find a guy that is more dedicated to solving problems or making customers happy, than Norm.”  Timothy Rischbieter, President

Norm joined InsightRS July 2012 and will represent the company at RSPA RetailNow 2012 in Las Vegas.

Norman and his wife Carolyn live in Trenton, SC.